Guestly Homes Terms & Conditions: A Guide to Joyful Stays

Welcome to Guestly Homes!

Where every stay is not just a transaction but a journey filled with value-added experiences, our terms are designed with a sprinkle of joy, ensuring clarity without the legal jargon. Let’s dive into the essentials of your home away from home!

🌈 Payment Bliss

Short-term Serenity (Under 1 Month): For those quick getaways or brief business trips, the full amount is kindly requested when booking.

Long-term Leisure (Over 3 Months): Embarking on a longer adventure? We ask for payment for the first 60 days upfront, with subsequent payments transitioning to a monthly bliss.

How to Pay: Whether you’re a fan of the simplicity of credit cards or prefer the directness of an IBAN bank transfer, we’ve got you covered. Choose your preferred pathway to payment serenity.

 🛌 Cancellation Policy: Flexible Futures

Short-term Stays (1-28 nights)

• Immediate Cancellations: You must cancel within 48 hours of booking to qualify for a full refund, provided the cancellation occurs at least 14 days before check-in.
• Early Cancellations: If you cancel 14 or more days before check-in but not within the initial 48 hours of booking, you will be refunded 50% for all booked nights.
• Late Cancellations: Cancelling between 7 and 14 days before check-in results in a 50% refund for all booked nights. After this period, no refund is available.

Mid-term Stays (29 nights – 365 nights)

This category applies to all stays of 28 days or longer, offering a specialized framework for cancellation.

• Cancellation Policy: To receive a full refund, you must cancel within 48 hours of booking and at least 28 days before check-in.
• After Cancellation Period: If you cancel beyond this window, compensation includes 100% payment for the nights already stayed, plus the next 30 nights from the cancellation date.
• For Remaining Days: If fewer than 30 days remain in the booking upon cancellation, you will receive 100% payment for all the remaining nights.

Long-term Luminosity (More than 1 Year):

For our long-term guests, we blend stability with adaptability.

• Notice Requirement: A change in plans can be accommodated with a 90-day mutual notice period. Notices must be submitted in writing.
• After Notice Period: Refunds are not available beyond this framework, ensuring commitments are met with mindfulness.

Note: The above policies serve as our general guidelines. These terms are applicable unless alternate arrangements have been explicitly agreed upon and documented in your lease agreement.

🧼 Cleaning Services: Your Comfort, Our Priority

🏡 What’s Included in Your Stay

– Bi-Weekly Cleaning & Laundry: Just like magic, we keep things sparkling and soft.
– Gym Membership: Your health, our treat at select locations.
– Utilities Galore: From the warmth of heating to the essentials of electricity and high-speed WiFi, we’ve included it all. Extra fees for electric vehicle charging and temperatures above 22°C ensure fairness and sustainability.
– Home Essentials: Fully-equipped kitchens, cosy linens, and necessary bathroom supplies are all part of the package.
– Parking & More: Complimentary parking spots and optional electric vehicle charging, because your convenience is our priority.
– 24/7 Support: Our dedicated team is here for you, anytime, any day.

🚀 Value-Added Services

– Flexible Reservations & Management: Life is unpredictable, and so are we. Enjoy the flexibility to adjust your plans with services designed to easily accommodate changes.
– Insurance: Rest easy knowing you’re covered up to 5 million euros for those just-in-case moments.
– Healthy Eating & More: Discounts at partner establishments and a host of additional services ensure your stay is not just comfortable but truly enjoyable.

📝 Insurance and Safety

Your safety and peace of mind are paramount. Our insurance covers unforeseen events, ensuring a worry-free stay. A valid government-issued ID is required at check-in to secure this protection.

VAT & Additional Charges

All our rates are transparent, with VAT 12 % and 25 % applied according to service type. Additional charges for extra services, such as electric vehicle charging or extra cleaning, are communicated upfront, ensuring no surprises.

This is your home, your journey, and your story. At Guestly Homes, we’re committed to making every chapter as delightful as possible. For the full symphony of our services and more details, our 24/7 support team is always here to guide you.

Contact us here, or call us directly at +46 770 222 999